E-OTINISH: WORKING WITH CITIZENS’ APPEALS

Seminar topic: Project management: project level

Target audience: Specialists of local executive bodies and territorial departments and inspections.

LEVEL “D”, Self-governing.

Time of the event: June 6-10

Duration: 40 hours

Expected results:

1. Knows and applies the basic concepts of project management.
2. Obtains information in accordance with ISO 21500.
3. Can carry out design work using project management tools.

Review of the seminar:

1. Introduction to the theory of project management. Basic concepts.
2. Project management in the public sector. On the Rules of Project Management (Government Resolution No. 358 of May 31, 2021).
3. National standard of the Republic of Kazakhstan ISO 21500-2014.
4. Project office. Competences of the project manager.
5. Fill in the terms of reference for the project.

Competences:

Initiative

Service management

Cooperation and interaction

Self-development